Quad Cities International Airport Joins Hidden Disabilities Program
December 11, 2023
Quad Cities International Airport has adopted the Hidden Disabilities Sunflower to support and raise awareness for those living with a non-visible disability. Passengers who have a disability that may not be immediately apparent can choose to wear a Sunflower identifier that will indicate to airport staff that they may need additional assistance or time.
“Customer service is one of our core values and that includes making sure all of our passengers feel safe and confident while traveling,” said Ashleigh Davis, public relations and marketing manager, Quad Cities International Airport. “We are proud to join the Hidden Disabilities Sunflower program in an effort to provide the highest level of service to everyone who comes to the airport.”
“We are thrilled to have Quad Cities International Airport join the ever-growing Hidden Disabilities Sunflower network of airports and businesses around the U.S. and globally. Their core value of inclusivity for all passengers aligns perfectly with what the Sunflower stands for,” Lynn Smith, Regional Director, Hidden Disabilities Sunflower USA.
A Hidden Disabilities Sunflower decal will be at each entrance to the airport, and airline employees may also wear a pin to signify the airport supports people with hidden disabilities. Wristbands may be available to passengers with non-visible disabilities in the airport’s administrative offices.
Passengers should be aware that wearing a Sunflower identifier does not authorize special privileges or access to secure areas of the airport without being a ticketed passenger. The program is only intended to signal to others that additional assistance or time may be required. Passengers are encouraged to coordinate any special needs or requests with their airline. They can also contact TSA Cares to learn more about additional assistance options for the security screening process.