March 20, 2020 | MOLINE, ILLINOIS
Airports provide essential services and infrastructure and are exempt from today’s stay-at-home order issued by Illinois Governor J.B. Pritzker. However, the airport will make several modifications to staffing to ensure employees are protected and the opportunity for exposure for all people at the airport is reduced.
The administrative offices will be closed through April 7 to comply with the governor’s order. Passengers should continue contacting their airline directly for assistance rescheduling or canceling flights. The four airlines serving the Quad City International Airport have established dedicated sites in response to COVID-19 to help passengers know their options:
If passengers need immediate assistance, they can call the dispatch line at 309-757-1739. Please note, this is only for assistance at the airport and they cannot change or cancel air travel.
Domestic air travel continues and a shutdown could only be issued at the federal level. Therefore, police, fire, maintenance and TSA will still operate normally. Restaurants remain exempt from the order but may operate with reduced hours based on passenger foot traffic.
March 18, 2020 | MOLINE, ILLINOIS
Safety and security are always our number one priority. The Quad City International Airport will stay open as long as it is safe to do so. The airport follows all recommendations from local and state health departments, Centers for Disease Control, World Health Organization, and other authorities, and will take appropriate action as directed. We know many of you have questions, so we have created a list of COVID-19 FAQs related to airport operations. Links for other resources are listed at the bottom of the page.
Is the airport open?
The airport is open and operational. We follow all public health protocols and have increased cleaning, are adding more hand sanitizer stations in public and employee areas and will post recommendations for how to prevent disease from spreading.
Why doesn’t the Quad City International Airport screen passengers?
There are 13 ports of entry located at major U.S. air hubs are accepting passengers returning to the U.S. from countries considered high-risk. However, if a passenger or crew member believes they may be positive for COVID-19 while en route to the Quad City International Airport, there are procedures in place to ensure the safety of everyone on board and proper transfer to medical facilities as needed.
Can the airport change or cancel my flight?
The airport cannot make any changes or cancel flights. Please contact the airline directly. The four airlines serving the Quad City International Airport have established dedicated sites in response to COVID-19 to help passengers know their options:
Is the airport restaurant open?
The executive order issued by Illinois Governor J.B. Pritzker exempts several public facilities, including airports. We have a responsibility to offer food to passengers but want to do so in a manner that follows CDC guidelines. Takeout is available and we have also moved tables into open areas so customers can maintain distance.
March 16, 2020 | MOLINE, ILLINOIS
On March 16, Governor J. B. Pritzker issued an executive order mandating that all food and beverage businesses in Illinois close to dine-in customers until March 30. The order specifically states that businesses located in airports are exempt. However, out of an abundance of caution and in keeping with the CDC’s recommendations for social distancing, the airport is working with its restaurant operator, Airhost, to move tables outside of the leased space and into the airport terminal. The full executive order is available here.
March 11, 2020 | MOLINE, ILLINOIS
The Quad City International Airport remains fully operational at this time. Airport leaders are monitoring developments related to COVID-19 and rely on the federal Center for Disease Control (CDC), WHO, and Illinois and Iowa state health departments for recommended actions.
Passengers are encouraged to contact their airline with any questions related to upcoming travel, including any travel waivers or changes in itineraries.
The airport follows guidance provided by public health officials and other authorities. To protect passengers and employees, and to help minimize the spread of the virus, the airport is:
While there is currently no vaccine to prevent COVID-19, there are preventative measures people can take. Recommendations include:
This situation continues to evolve and any updates to airport operations will be posted at qcairport.com.
For additional information about COVID-19, please see the links below:
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FOR MORE INFORMATION CONTACT: Ashleigh Johnston, Public Relations and Marketing Manager at 309-757-1743 or email@example.com.